Careers

Lackland Holdings Management, Ltd. was formed in 1991. Collectively, Lackland Holdings, Riverside Homebuilders, and its affiliates employ over two hundred people. We are currently looking for a Staff Accountant/Mortgage Loan Specialist to join our accounting team in our corporate office in West Fort Worth. We take pride in our family-friendly culture, professional presence, and congenial work environment. Most importantly, we provide challenging opportunities and support needed to build successful careers. If you are looking for an opportunity to grow in a workplace that focuses on keeping employees happy so they can do their best work, we hope you will consider joining Lackland Holdings, one of the Best Places to Work for in Texas!

Position Overview

The Staff Accountant/Mortgage Loan Specialist will oversee and handle the process of servicing and collecting mortgage loans, residential rental property rent payments, and effective customer communications. The main responsibilities for this role will include receiving monthly loan and rental property payments; monitoring payment status of borrowers and tenants, setting up ACH payments from customers, handling daily customer service for the loans and tenants that includes communication with customers on payoff requests, late payments and default notices; accounting duties related to the bookkeeping of the loans; and preparing monthly account reconciliations.

Responsibilities

• Assist HOA Management with basic accounting functions such as A/P and A/R.

• Customer service responsibilities include communicating directly with customers and
  building a positive rapport with borrowers and tenants.

• Manage collections and delinquent accounts.

• Monitor and ensure timely collection of payments.

• Monitor customer insurance coverages, and request proof of insurance if not paid from
  escrow

• Monitor customer property tax payments if not paid from escrow.

• Post routine Accounts Receivable and General Ledger entries.

• Prepare and send annual escrow statements to customers.

• Prepare and send late payment and default notices and other requested documents for
  customers.

• Prepare monthly bank reconciliations for up to 180 accounts.

• Process customer insurance and property taxes paid from escrow.

• Recommend payment solutions and negotiate equitable terms for both the borrower/tenant
  and the property owner while following company policy.

• Support the accounting department with additional staff accountant/bookkeeper duties as
  needed.

Education/Experience/Skills

• Associate’s degree in accounting or equivalent experience; bachelor’s degree in accounting preferred.

• 5+ years of general bookkeeping experience

• 5+ years of experience in loan servicing/collections

• Proficient with QuickBooks and Microsoft Excel, Word, and Outlook.

• Bilingual in English and Spanish, preferred but not required.

• Excellent communication skills verbally and written exhibiting professionalism.

• Strong attention to detail, task management, and organization skills.

Qualified
candidates should submit a resume online or by email to: careers@lacklandholdings.com