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(817) 601 - 6230
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Warranty Service Request

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Warranty Service Request

If you forgot your username or need to reset your password, or for any other questions, please contact our Customer Service Department at 817-631-0899 or email us at

After submitting the request, please allow up to 48 hours for a customer service team member to contact you.  Our Customer Service Department operation hours are Monday through Friday 8 a.m. to 5 p.m. You can also reach us at 817-631-0899 All non-emergency requests submitted Saturday and Sunday will be answered the following business day. If you have an emergency please see emergency numbers below:

  • Plumbing - Ken-Man Plumbing – (817) 453-8032 
  • Electrical - Evergreen Electric – (817) 473-2553 
  • HVAC - Performance Heat and Air – (817) 477-1000 


At Riverside Homebuilders, our goal is to make your journey to owning your dream home as enjoyable as possible. Buying and building your new home is exciting and you should get to enjoy watching your home become a reality. Home is where your story begins.

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Riverside Homebuilders
3045 Lackland Road Fort Worth, TX 76116
Sales: Call or Text (817) 601 - 6230
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