Please Login to submit a Customer Service request. Please keep in mind that all onsite sales and construction personnel will not accept service requests in your community.
After submitting the request, please allow up to 48 hours for a customer service team member to contact you. Our Customer Service Department operation hours are Monday through Friday 8 a.m. to 5 p.m. All non-emergency requests submitted Saturday and Sunday will be answered the following business day. If you have an emergency please see emergency numbers below:
At Riverside Homebuilders, our goal is to make your journey to owning your dream home as enjoyable as possible. Buying and building your new home is exciting and you should get to enjoy watching your home become a reality. Home is where your story begins.