*DRAINAGE NOTICE*Please allow 72 hours before filing a service request for drainage
*FREEZE ALERT* With temperatures forecasted to drop below freezing, Riverside Homebuilders suggests the following:
*Cover All Exterior Faucets
*Turn Heat on in home to at least 68 degrees
*Run Faucets at at Trickle
*Open Cabinet Doors below Sinks
*Insulate well houses and wrap pipes in pipe insulation. Use an insulation blanket or heat lamp if necessary*
With a New Home Warranty from Riverside Homebuilders, you can rest easy knowing that you will be taken care of in the event that something stops performing as intended.
Please complete the form below if you have a service request. Please keep in mind that all onsite sales and construction personnel will not accept service requests in your community.
After submitting the request, please allow up to 48 hours for a customer service team member to contact you. Our Customer Service Department operation hours are Monday through Friday 8 a.m. to 5 p.m. All non-emergency requests submitted Saturday and Sunday will be answered the following business day. If you have an emergency please see emergency numbers below:
Plumbing -Ken-Man Plumbing – 817-453-8032
Electrical - Evergreen Electric – 817-473-2553
HVAC – Performance Heat and Air – 817-477-1000
At Riverside Homebuilders, our goal is to make your journey to owning your dream home as enjoyable as possible. Buying and building your new home is exciting and you should get to enjoy watching your home become a reality. Home is where your story begins.