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Warranty Request
Warranty Service Request
If you forgot your username or need to reset your password, or for any other questions, please contact our Customer Service Department at 817-631-0899 or email us at customerservice@rshomebuilders.com
After submitting the request, please allow up to 48 hours for a customer service team member to contact you. Our Customer Service Department operation hours are Monday through Friday 8 a.m. to 5 p.m. You can also reach us at 817-631-0899 All non-emergency requests submitted Saturday and Sunday will be answered the following business day. If you have an emergency please see emergency numbers below:
Homeowner Portal Introduction Video
For EMERGENCY SERVICES please refer to the sticker underneath your kitchen sink or Email: customerservice@rshomebuilders.com
Warranty Info
Let us be yourHomebuilder
At Riverside Homebuilders, our goal is to make your journey to owning your dream home as enjoyable as possible. Buying and building your new home is exciting and you should get to enjoy watching your home become a reality. Home is where your story begins.
Hear From Our
Happy Homeowners
Riverside Homebuilders have gone ABOVE AND BEYOND our expectation for Service! They have been extremely quick to respond in a VERY PROFESSIONAL way, to any concerns or issues we have had! Ashley has been extremely patient with all of our questions and always put us in contact with other SUPER Riverside Homebuider employees like Sergio and Stacia to help us. Kyle has also been able to help us and follow up to be sure we are satisfied! We must give any representative we have had the pleasure of meeting an A+++ rating! Thanks for all your, GREAT company has done for us!