With a New Home Warranty from Riverside Homebuilders, you can rest easy knowing that you will be taken care of in the event that something stops performing as intended.
Please complete the form below if you have a service request. Please keep in mind that all onsite sales and construction personnel will not accept service requests in your community.
After submitting the request, please allow up to 48 hours for a customer service team member to contact you. Our Customer Service Department operation hours are Monday through Friday 8 a.m. to 5 p.m. All non-emergency requests submitted Saturday and Sunday will be answered the following business day. If you have an emergency please see emergency numbers below:
Plumbing -Ken-Man Plumbing – 817-453-8032
Electrical - Evergreen Electric – 817-473-2553
HVAC – Performance Heat and Air – 817-477-1000
At Riverside Homebuilders, our goal is to make your journey to owning your dream home as enjoyable as possible. Buying and building your new home is exciting and you should get to enjoy watching your home become a reality. Home is where your story begins.
Amanda, First I would like to apologize for not sending you a quick note sooner. Thank you for the gorgeous throw. I wanted to "Thank You" for a great experience in purchasing our house on CR 4213. We absolutely love the house and the area. I was a little concerned how I would deal with the daily drive from Decatur to Denton, as I have never lived more than 20 minutes from the office. It is working out great, it has forced me to leave work earlier so I can either be home before dark or right as it getting dark. If I had a complaint it would be the construction on CR2264. Hopefully it will be finished soon. It sure beats the heck out of the road we traveled when we found the house. We have you to thank for directing us CR2264. Also, the gentlemen that did our walk through was very helpful with all of our request we really appreciate all the information he provided. I would highly recommend the Decatur Team to anyone looking for a new home. Tina Lawrence