First impressions can often make or break a potential home buyer’s experience with a builder. Thurston Johnson has spent his time with Riverside Homebuilders making sure that when people walk through one of our model homes, they walk away feeling confident in their decision to work with our team. With so many builders to choose from in the Dallas-Fort Worth area, the interactions they have with sales managers like Thurston can make or break their experience.
Thurston joined the sales team in 2019 as a sales assistant for Chad Robinson, and was promoted to his current role less than a year later—but this wasn’t his first foray into the industry.
“Prior to joining Riverside I always worked in remodeling and reconstruction,” Thurston said. “Getting into new construction was an easy transition, as my whole career had been spent in the home. My early career really helped me see what exactly homeowners want in a home.”
As the sales manager of the Oak Valley community in Terrell, Thurston spends his days meeting with visitors and showcasing everything this particular community—and Riverside Homebuilders as a whole—has to offer. Luckily, interacting with potential customers is one of the highlights of Thurston’s role.
“I really like interacting with individual customers and families,” Thurston said. “I’m not someone who can stand in front of a group and give a sales presentation, but talking with someone one-on-one is where I thrive. I enjoy getting to know them and working together to find out what floor plan and features will help improve their current situation.”
Thurston takes the time with each potential homebuyer to learn what they like and don’t like about their current home. He’ll take what they say to heart and narrow down floor plans he thinks will work for them, offer details that may make their decision easier and work tirelessly to help them find the home of their dreams.
It’s always been easy for Thurston to talk to customers about the benefits of building a home with Riverside Homebuilders—there’s really so much that sets us apart from resale and other new-construction competition.
“For customers, there’s really no better choice,” Thurston said. “The quality construction, customer service, reliability and responsiveness of the sales team is unmatched. The person you meet when you walk into the model home, the online concierge, construction team, closing department, everyone is dedicated to treating each customer like they’re the only customer.”
Aside from the satisfaction Thurston gets from working with buyers, he also thinks one of the best parts of his job is working alongside his Riverside team members.
“Riverside is such a great place to work,” Thurston said. “It’s a true family atmosphere. Everyone gets along so well and encourages each other, from the top down, to be better and do better.”
Thurston knows the building process won’t always be perfect, but he knows that he and the Riverside Homebuilders team will always work hard to do what’s right for our homeowners and the surrounding community.
If you’re looking for a trusted team of experts to build your home in the greater DFW region, Riverside Homebuilders is ready to help you on your journey. Whether you work with Thurston, another sales manager or any talented member of the sales team, they’ll help you find exactly what you’re looking for in a home and new-construction community.